by Nathan Hayes | Aug 30, 2025 | Financial Operations, Practice Management
An OD called me the other week after sending me a scan of his current fee schedule. His question: “Should I raise my fees? And by how much?” I asked him, “When was the last time you increased your optometry fees?” “2019, I think.” My response: “Yes,...
by Nathan Hayes | Aug 23, 2025 | Budgeting, Cash Flow & Cash Management, Financial Operations
During a recent financial review with a client, one of our optometry bookkeepers was surprised when I praised the practice owner for investing extra cash instead of aggressively paying down debt. Disclosure: We are not Certified Financial Planners (CFP) at Books...
by Nathan Hayes | Aug 9, 2025 | Leadership & Management, Practice Management
Have you ever had the conversation below? “I’m thinking of offering a partnership to my associate.” “Why?” “Well, they’ve been here for three years, and it just seems like the right thing to do…” Any time you’re considering a major decision, like changing your...
by Nathan Hayes | Aug 2, 2025 | Cash Flow & Cash Management, Financial Operations
Where did all the money go? Most of our clients have been fairly flush with cash since Books & Benchmarks got started. We happened to launch right around the time COVID-19 relief funds were landing in practice bank accounts, giving many a temporary...
by Nathan Hayes | Jul 26, 2025 | 7 Key Expense Areas, Cost of Goods Sold/Inventory
When categorizing expenses, there are always some “gray areas,” like whether a patient communication platform counts as a marketing cost or a software/technology expense. (We classify it as marketing, but that’s just our choice.) Even internally, we debate how to...
