by Nathan Hayes | Jul 26, 2025 | Cost of Goods Sold/Inventory
When categorizing expenses, there are always some “gray areas,” like whether a patient communication platform counts as a marketing cost or a software/technology expense. (We classify it as marketing, but that’s just our choice.) Even internally, we debate how to...
by Nathan Hayes | Jun 14, 2025 | Cost of Goods Sold/Inventory, Goal Setting, Internal Audit
“If you think about it, benchmarks are just a way to make you feel bad about your own practice.” Gary Gerber, OD Recently, I had a conversation with a Books & Benchmarks client who was concerned that his Cost of Goods Sold had recently climbed above...
