by Nathan Hayes | Aug 30, 2025 | Financial Operations, Practice Management
An OD called me the other week after sending me a scan of his current fee schedule. His question: “Should I raise my fees? And by how much?” I asked him, “When was the last time you increased your optometry fees?” “2019, I think.” My response: “Yes,...
by Nathan Hayes | Aug 9, 2025 | Leadership & Management, Practice Management
Have you ever had the conversation below? “I’m thinking of offering a partnership to my associate.” “Why?” “Well, they’ve been here for three years, and it just seems like the right thing to do…” Any time you’re considering a major decision, like changing your...
by Nathan Hayes | Jun 14, 2025 | 7 Key Expense Areas, Cost of Goods Sold/Inventory, Financial Operations, Goal Setting, Internal Audit, Practice Management
“If you think about it, benchmarks are just a way to make you feel bad about your own practice.” Gary Gerber, OD Recently, I had a conversation with a Books & Benchmarks client who was concerned that his Cost of Goods Sold had recently climbed above...
by Nathan Hayes | Jan 25, 2025 | Goal Setting, Practice Management
This time of year, many practice owners ask me about their goals. I often get questions like, “Should we aim for 6% or 8% growth?” While it’s great to have a target in mind, these figures might be too conservative, and percentages alone can be too...
by Nathan Hayes | Jan 18, 2025 | Goal Setting, Practice Management
It’s goal-setting season, and we’re already charging ahead with hopes and plans for 2025. This is great because goals are an important way to challenge yourself and your team to change and improve. Even if you miss your targets, there are lessons to be learned and...
by Nathan Hayes | Nov 9, 2024 | Buying and Selling Practices, Financial Operations, Practice Management, Tax Prep
Generating financial reports can be tedious. You either spend a little time each month (or a lot once a year), or you hire someone like your CPA, a bookkeeper, or a team member to produce them. Naturally, we prefer that you choose our bookkeeping services for...
