by Nathan Hayes | Sep 27, 2025 | Goal Setting, Leadership & Management, Practice Management
I recently met with the owner of a highly productive optometry practice. Looking at his numbers, it was clear that growth had hit a ceiling. Unless he moved into a larger space, growth was limited to adding more patient hours or gradually increasing Revenue Per Exam....
by Nathan Hayes | Jun 14, 2025 | 7 Key Expense Areas, Cost of Goods Sold/Inventory, Financial Operations, Goal Setting, Internal Audit, Practice Management
“If you think about it, benchmarks are just a way to make you feel bad about your own practice.” Gary Gerber, OD Recently, I had a conversation with a Books & Benchmarks client who was concerned that his Cost of Goods Sold had recently climbed above...
by Nathan Hayes | Jan 25, 2025 | Goal Setting, Practice Management
This time of year, many practice owners ask me about their goals. I often get questions like, “Should we aim for 6% or 8% growth?” While it’s great to have a target in mind, these figures might be too conservative, and percentages alone can be too...
by Nathan Hayes | Jan 18, 2025 | Goal Setting, Practice Management
It’s goal-setting season, and we’re already charging ahead with hopes and plans for 2025. This is great because goals are an important way to challenge yourself and your team to change and improve. Even if you miss your targets, there are lessons to be learned and...
by Nathan Hayes | Jan 6, 2024 | Goal Setting, Leadership & Management, Practice Management
It’s a new year, which means a new set of goals and opportunities for private practices everywhere. Sure, every day, week, and month gives us a chance to improve, but there’s something about a new year that makes everything feel new. In this blog,...
