by Nathan Hayes | Aug 9, 2025 | Leadership & Management, Practice Management
Have you ever had the conversation below? “I’m thinking of offering a partnership to my associate.” “Why?” “Well, they’ve been here for three years, and it just seems like the right thing to do…” Any time you’re considering a major decision, like changing your...
by Nathan Hayes | Sep 28, 2024 | Financial Operations, Leadership & Management, Practice Management
At Books & Benchmarks, we believe in keeping financial processes simple. Our chart of accounts can roll a P&L up to just eight line items. We prefer to keep the number of bank accounts and credit cards to a minimum for simpler operations. We think having fewer...
by Nathan Hayes | Sep 21, 2024 | Accounts Receivable/RCM, Financial Operations, Leadership & Management, Practice Management
When we talk about the best ways to improve profitability, we often point out that cost-cutting can only do so much to improve profits and cash flow. Most practices need encouragement to take risks and invest in growth rather than greater discipline in their...
by Nathan Hayes | Apr 27, 2024 | 7 Key Expense Areas, Leadership & Management, Practice Management
At this point, most optometry practice owners will agree that sharing metrics and results with their team can help sharpen focus, uncover areas to improve, and increase staff engagement. But what should you share? And is there such a thing as over-sharing? Let’s...
by Nathan Hayes | Jan 6, 2024 | Goal Setting, Leadership & Management, Practice Management
It’s a new year, which means a new set of goals and opportunities for private practices everywhere. Sure, every day, week, and month gives us a chance to improve, but there’s something about a new year that makes everything feel new. In this blog,...
by Nathan Hayes | Dec 30, 2023 | Cash Flow & Cash Management, Financial Operations, Leadership & Management, Practice Management, Tax Prep
In the world of personal finance advice, there’s an adage that says you should “pay yourself first.” This means prioritizing personal savings and investing before spending money on personal needs and wants. In a business context, it’s not as simple...
